Terms of Service

01 Acceptance of terms

These Terms of Service (“Terms”) are a binding agreement between you and Robotforge Limited (“RobotForge”, “we”, “us” or “our”), the operator of theLab. They govern your access to and use of the website at trythelab.com (the “Site”) and the theLab go-to-market services (together with the Site, the “Service”). By accessing the Site or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

02 About the Service

theLab is an AI go-to-market agent. Depending on the scope you agree with us, it can help analyze your business, develop audience and offer strategy, create assets, simulate campaigns, coordinate approved distribution, and measure results. The Site describes the Service and is primarily informational; actual service delivery is arranged through a separate conversation and agreement with our team.

03 Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that entity to these Terms, and “you” refers to that entity.

04 The Site & its content

Content on the Site—including workflow illustrations, examples and descriptions—is provided for general information and marketing purposes and may be illustrative rather than a representation of a specific outcome. We may change, suspend or discontinue any part of the Site at any time, and we do not guarantee that the Site will always be available, uninterrupted or error-free.

05 Engaging theLab

Paid use of theLab is governed by a separate order form, statement of work or service agreement that describes the scope, fees and specific commitments (an “Engagement Agreement”). These Terms apply to your use of the Site and to our general relationship. If there is any conflict between these Terms and a signed Engagement Agreement, the Engagement Agreement controls for the services it covers.

06 AI & simulated output

theLab uses artificial intelligence, including to generate content and to simulate how buyers might respond to campaigns. Simulated responses are hypotheses and estimates, not proof of demand, guaranteed results, or professional advice. AI-generated output may be inaccurate, incomplete or unsuitable for your situation.

You are responsible for reviewing, approving and deciding whether to use any output before it is published or acted upon. We do not guarantee any particular results, revenue, customers, reach or performance. Real market response depends on your offer, audience, competition and many other factors outside our control.

07 Your responsibilities & acceptable use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You will not:

• Use the Service in violation of any applicable law or regulation, or to infringe the rights of others.
• Attempt to gain unauthorized access to, interfere with, or disrupt the Site or its underlying systems.
• Scrape, copy, or systematically extract content from the Site except as expressly permitted.
• Misrepresent your identity or provide inaccurate information.

Where the Service involves connecting your accounts (for example, advertising, email or social platforms), you are responsible for complying with those platforms' terms, for any media spend or third-party charges, and for having the rights and permissions needed for any data, brand materials or content you provide to us.

08 Third-party services

The Service may rely on or link to third-party tools and platforms (for example, scheduling, analytics, advertising and communication services). We do not control and are not responsible for third-party services, and your use of them is subject to their own terms and policies.

09 Intellectual property

The Site, the theLab name and logo, and all related content, design and software are owned by RobotForge or its licensors and are protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to access and use the Site for your internal, non-commercial evaluation of the Service. All rights not expressly granted are reserved.

You retain ownership of the materials and content you provide to us. You grant us a limited license to use those materials solely to provide the Service to you. Ownership of deliverables created through a paid engagement is addressed in the applicable Engagement Agreement.

10 Fees & payment

Fees for theLab are set out in your Engagement Agreement. Unless stated otherwise, fees exclude taxes, media spend and third-party charges, which are your responsibility. Please confirm platform costs, media budgets and any third-party charges before you commit.

11 Disclaimers

To the fullest extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the Service will meet your requirements, be uninterrupted or error-free, or produce any specific commercial outcome.

12 Limitation of liability

To the fullest extent permitted by law, RobotForge and its officers, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or business opportunities, arising out of or relating to your use of the Service. Our total aggregate liability for any claim relating to the Service will not exceed the amounts you paid to us for the Service giving rise to the claim in the twelve (12) months before the event, or, if you have not paid us, one hundred U.S. dollars (USD 100). Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

13 Indemnification

You agree to indemnify and hold harmless RobotForge and its officers, employees and agents from and against any claims, damages, liabilities, losses and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your content or materials, your violation of these Terms, or your violation of any law or the rights of a third party.

14 Termination

We may suspend or terminate your access to the Site at any time, with or without notice, including if we believe you have violated these Terms. Termination of a paid engagement is governed by the applicable Engagement Agreement. Provisions that by their nature should survive termination—including intellectual property, disclaimers, limitation of liability and indemnification—will survive.

15 Governing law & disputes

These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to its conflict-of-laws rules. You agree that the courts located in Nigeria will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, except where applicable law gives you the right to bring proceedings in your local courts.

16 Changes to these terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, for material changes, make them prominent on this page. Your continued use of the Service after an update means you accept the revised Terms.

17 General

These Terms, together with any applicable Engagement Agreement and our Privacy Policy, are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets.

18 Contact us

If you have questions about these Terms, contact us at:

Robotforge Limited (operator of theLab)
Email: admin@robotforge.com.ng